TERMS OF SERVICE
Terms of Service
Welcome to GENZ. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our website.
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Overview
This website is operated by GENZ. Throughout the site, the terms “we”, “us”, and “our” refer to GENZ.
By visiting our website and/or purchasing something from us, you agree to be bound by these Terms of Service, including all policies referenced here.
If you do not agree to these terms, please do not use our website or services.
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Online Store Terms
By using this website, you confirm that:
- You are at least the age of majority in your state or country
- You will not use our products for any illegal or unauthorized purpose
- You will not violate any laws while using our services
Any breach of these terms may result in immediate termination of services.
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Product Information
We try our best to display product colors, details, and images accurately.
However, slight variations may occur due to:
- Screen settings
- Lighting
- Photography edits
- Fabric textures
GENZ reserves the right to modify or discontinue products without prior notice.
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Pricing & Payments
All prices listed on our website are in INR (₹).
We reserve the right to:
- Change prices at any time
- Refuse or cancel orders
- Limit quantities purchased per customer
Payments must be completed through approved payment methods available on the website.
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Shipping & Delivery
Delivery timelines are estimates and may vary depending on location, courier operations, or unforeseen delays.
GENZ is not responsible for delays caused by logistics partners or circumstances beyond our control.
Please refer to our Shipping Policy for more details.
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No Return Policy
GENZ currently does not offer returns once products are delivered.
Exchanges are only applicable in cases where:
- Wrong product is delivered
- Product is damaged
- Product has a manufacturing defect
Please refer to our Refund & Cancellation Policy for complete details.
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Order Cancellation
Orders can only be cancelled before dispatch.
Once an order has been shipped, cancellation requests cannot be accepted.
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Intellectual Property
All content on this website including:
- Logos
- Designs
- Product images
- Graphics
- Text
- Branding
is the intellectual property of GENZ and may not be copied, reproduced, or used without permission.
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User Conduct
You agree not to:
- Use the website for fraudulent activities
- Attempt to hack or disrupt the website
- Submit false information
- Abuse promotional offers or discount codes
Violation may result in account suspension or legal action.
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Third-Party Services
Certain services or links on our website may be provided by third-party providers.
We are not responsible for third-party websites, policies, or services.
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Limitation of Liability
GENZ shall not be held liable for:
- Indirect damages
- Delivery delays
- Loss of data
- Service interruptions
- Misuse of products
Use of our website and products is at your own risk.
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Changes to Terms
We reserve the right to update or modify these Terms of Service at any time without prior notice.
Continued use of the website after changes are posted constitutes acceptance of those changes.
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Contact Information
For questions regarding these Terms of Service, please contact:
support@genzwear.store